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Cold Calling companies using a given phone directory to sell Hoovers.
• Answering incoming calls from prospective customers.
• Follow prepared sales script to provide accurate information about a products’ price, features and benefits.
• Ask pertinent questions to understand the customer’s requirements.
• Persuade the customer to buy by demonstrating how our products meet their needs.
• Record the customer’s personal information accurately in our systems.
• Deal with complaints or doubts to safeguard the company’s reputation.
• Go the “extra mile” to meet sales quota and facilitate future sales.
• Maintain detailed records of outgoing and ingoing calls as well as follow up information and outcomes.
• Meet and exceed projected monthly sales goals
Qualifications:
Graduate of a 4-year course, preferably in Business Management or Communication
at least 1 years experienced in customer service (via telephone and email)
excellent verbal and written communication skills
highly creative, can work with less supervision, has initiative and good problem-solving skills