Telesales Specialist

JOB DESCRIPTION:

•     Cold Calling companies using a given phone directory to sell Hoovers.
  • Answering incoming calls from prospective customers.
  • Follow prepared sales script to provide accurate information about a products’ price, features and benefits.
  • Ask pertinent questions to understand the customer’s requirements.
  • Persuade the customer to buy by demonstrating how our products meet their needs.
  • Record the customer’s personal information accurately in our systems.
  • Deal with complaints or doubts to safeguard the company’s reputation.
  • Go the “extra mile” to meet sales quota and facilitate future sales.
  • Maintain detailed records of outgoing and ingoing calls as well as follow up information and outcomes.
  • Meet and exceed projected monthly sales goals

Qualifications:

• Graduate of a 4-year course, preferably in Business Management or Communication
• at least 1 years experienced in customer service (via telephone and email)
• excellent verbal and written communication skills
• highly creative, can work with less supervision, has initiative and good problem-solving skills
• Proficient in Microsoft Office