UX & SERVICE DESIGNER INTERNSHIP

UX/UI DESIGN INTERN

CRIF is a Global Company specializing in credit bureau and commercial information, outsourcing and processing services, and credit solutions, and all digital solutions for business development and open banking.

About the job:

Through our internship program, you will be part of our Design Team, assisting it across a mix of UX/UI, Service and  Visual domains to ideate and design innovative an customer-centric experiences. You will manage specific tasks and deliverables, contributing individually and supporting teams on client-facing and internal projects, working on holistic design solutions, from early-stage idea generation until detailed design output.

Role description and main responsibilities:

As a UX/UI Design Intern you will support the head of director and other designers on: 

• Plan and conduct user research, ethnographic interviews and competitor analysis
• Create user stories, personas, customer journey maps through user research and data
• Moderate Design Thinking workshops and Co-Design activities
• Produce compelling design deliverables (i.e. research output, customer journey maps, service blueprint, storyboards, etc.) to conceptualize ideas and information and accurately convey to client and colleagues
• Create wireframes, user flows and prototypes using specialist tools such as Figma
• Design graphic UI elements, mockups and interactions (e.g. menus, tabs, buttons, etc.)
• Create original visual and graphic designs (e.g. images, sketches, layouts, templates, infographics, etc.) 
• Work collaboratively with other designers, product managers, business analysts and developers
• Support usability testing and analyze feedback to refine designs.

Required Skills:

Education in the field of design

Experience on UX/UI and Service Design

Confident with wireframe & prototype, fluency with Figma

Customer oriented, curious about technologies

Positive team player with a willingness to listen and learn

Passionate about all areas of design

Fluent in English and Italian (oral and written)

Location: Bologna

We offer a safe and inclusive environment where colleagues are encouraged to think outside the box. CRIF is committed to creating a diverse, inclusive work environment and promoting equal opportunities throughout the employee life cycle. We aim to attract and retain the best people and embracing gender, age, culture, religion and disability diversity