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IT Process Analyst


Bologna, IT


Who We Are

We are a global company specializing in credit bureau and business information, outsourcing and processing services, and credit solutions, and all digital solutions for business development and open banking.

Over 5500 people in the world have chosen to work with us to create value and grow together.

Be one of our sensational talent!




Supports CRIF Global Technologies in achieving quality through continuous improvement of IT organizational standards, processes, tools, metrics and methodologies. Facilitates areas and projects to ensure compliance to organizational standards. Audits the proper implementation of IT processes.



To be part of the team that implements Quality Assurance organizational standards, processes, tools, metrics and methodologies.

To be part of the team of Process Quality Consultants, which provides consultancy and facilitation for IT processes implementation, as well as coaching agile teams in implementing the Agile methodology.


To be part of the team of GT Internal Auditors, which audits processes implementation both for Application Management Processes and for Service & Infrastructure Management Processes.


What You Are Going To Do

  • Plans and schedules activities and proposes corrective actions to stay on schedule.
  • Executes activities following agreed plans and schedules, implementing the methodologies defined at organization and project level.
  • Accepts and meets challenging schedules.
  • Identifies risks and issues affecting her/his activities and proposes preventive and corrective actions.
  • Analyses feedbacks from customers regularly to identify their needs, clarify expectations, understand their definitions of quality and guide their quality improvement process.
  • Implements Quality Assurance organizational standards, processes, tools, metrics and methodologies.
  • Proposes process improvements related to her/his activities.
  • Grants the application of company security policies and guidelines.
  • Is a problem solver.
  • Regularly operates in a multi-country, multi-cultural environment.
  • Typically operates under general supervision, with degrees of autonomy increasing with experience.
  • Proactively contributes to team goals by integrating her/his own work with peers’ one and by fostering a Teamwork attitude.
  • Continuously improves her/his own technical skills.
  • Continuously improves her/his own communication skills.




  • Bachelor’s degree in computer science or information systems, mathematics, physics or related discipline, or an equivalent education, or demonstrated experience on the subject.
  • B2 English Level (intermediate) according to Common European Framework of Reference for Languages.


Nice to have:

  • ITIL Foundation.
  • Certified Scrum Master.


How we can empower your career together:

  • A young and dynamic work environment where you learn from the best CRIF professionals;
  • Possibility of an exchange to any of the countries in the CRIF world;
  • We will continuously improve your skills with tailored classroom training and learning on the job;
  • Structured professional growth path.


  • Cultural, sporting and value initiatives, and events dedicated to you;
  • A package of goods and services to support you at work and at home, but also your family;
  • MBO programs and incentives;
  • All the technical support for remote working;
  • Smart Working 50%.

Apply now »